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Free Shipping on all orders over $50

FAQS

When will my order ship?

  • Orders are usually shipped within 2-4 business days.  Please allow 12-20 days for delivery of most items.  This is one of the ways we pass savings on to you.
  • Processing time for braided wigs is 3-4 weeks plus an additional 1 week for delivery. Our "Ready to Ship" braided wigs usually ships within 1-2 business days via USPS priority mail.

      How much do I have to pay for shipping?

      • Free shipping on all orders over $50. 
      • Standard Shipping for orders less than $50 is as follows:
        • North America & Europe: $3.99.
        • The rest of the world : $9.99

          How do I track my order?

          • To track your order, click here   then enter tracking number.

            I need to change something on my order how do I do that?

            • Please contact us immediately.  Once your order has been processed by our warehouse, we cannot make any changes.

              What is your return/exchange policy?

              • Please see our return policy page.

                My questions were not addressed?

                • Please contact us so we can answer any question you have to the best of our ability.