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When will my order ship?
- Orders are usually shipped within 2-4 business days. Please allow 12-20 days for delivery of most items. This is one of the ways we pass savings on to you.
- Processing time for braided wigs is 3-4 weeks plus an additional 1 week for delivery. Our "Ready to Ship" braided wigs usually ships within 1-2 business days via USPS priority mail.
How much do I have to pay for shipping?
- Free shipping on all orders over $50.
- Standard Shipping for orders less than $50 is as follows:
- North America & Europe: $3.99.
- The rest of the world : $9.99
How do I track my order?
- To track your order, click here then enter tracking number.
I need to change something on my order how do I do that?
- Please contact us immediately. Once your order has been processed by our warehouse, we cannot make any changes.
What is your return/exchange policy?
- Please see our return policy page.
My questions were not addressed?
- Please contact us so we can answer any question you have to the best of our ability.
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